All of our designs are available as online downloads. Meaning you will need an account to access these files now and in the future. It's completely free to create an account. Go here to create an account:

https://swpea.com/account/register

IF YOU ARE FROM THE UNITED STATES OR CANADA YOU MAY NEED TO REACTIVATE YOUR ACCOUNT. PLEASE CLICK HERE TO PROCEED.

If your account is not logging in when you try and enter your email and password, you may be entering the wrong password and/or email address. The password is case sensitive, having caps lock enabled for example could cause login issues.

If all else fails you will need to reset your password. On the login page select "Recover password" and enter your email. A reset email will be sent to your emails and you will be able to click "reset password".  Please note you might need to check your junk/spam inbox if you cannot locate this email.

You can then create a new password for your account. If this still does not work please email us at customer.service@swpea.com

To change the email address on your account please contact us directly at customer.service@swpea.com.

Please include what email address your account is currently under as well as the new email address you would like to update it to.

This will ensure you keep your entire purchase history without having to create a new account. 

You can change the password to your account by using the "Recover password" option. This can be found at the login page of our site:

https://swpea.com/account/login

Write content to answer to common questions your customers may have about your products, shipping policies..

Click link below to find out how to download our design files and instructions https://swpea.com/blogs/machine-embroidery-blogs/how-to-download-our-designs

We include all major embroidery file formats in our design files (except ART).
If you cannot see your particular file format in our design files please read this article.
https://swpea.com/blogs/machine-embroidery-blogs/file-associations

All our instructions come in English. The English instructions are included with the design file download and are listed after the hoop sizes.

Some designs have german instructions. If you do not need instructions in German do not download them.

All designs remain the property of Sweet Pea Machine Embroidery. They may not be copied or reproduced in any way. The design files may not be sold or shared The finished articles made with our designs may be sold.

All designs remain the property of Sweet Pea Machine Embroidery. The design files may not be copied or reproduced in any way. The design files may not be sold or shared, however the finished tangible articles made with Sweet Pea Machine embroidery designs may be sold.

We don't have instructional videos on all our products . You will find that the instructions with photos that we send you are exactly the same quality as the videos. We do post some videos on our YouTube channel. Click here to follow us!

The guide that the software gives is you can probably enlarge most designs up to 20% but really it is up to you to try and test it. We don't support enlargements in any way as errors can be introduced into the design.

If the design does stop between steps it probably is because you are opening the design in your embroidery software. We are finding a lot of embroidery software changes the designs by trying to 'rearrange' our coloured design steps. These coloured steps are designed to stop the machine between steps. When the file is opened in embroidery software you run the risk of ruining the order of the stitching. Please just try to copy the file straight to your machine via the usb cable or stick.

All our designs come as a digital download not a cd Designs come in all formats except ART. Bernina's can use EXP. Formats pes, hus, sew, xxx, jef, vp3, vip, mit, dat, dst, exp etc. All formats are included with your purchase. Please read this article on downloading our designs: https://swpea.com/blogs/machine-embroidery-blogs/how-to-download-our-designs

We include the FCM and SVG files for the Brother Scan n cut and the Silhouette. As they are free we have not edited them to suit all applications, please see our disclaimer article on our blog here: Sweet Pea Machine Embroidery Cutting Files Disclaimer - Click Here

You can use a calculator on the web.
Here is one we have tried.
http://www.rapidtables.com/convert/length/cm-to-inch.htm

All of our designs are digitized for rectangular/square hoops, they may not fit within oval shape embroidery hoops! Also our designs aren't made to support split (multi-positional) hoops.

4x4 = 100mm x 100mm
5x5 = 130mm x 130mm
5x7 = 130mm x 180mm
6x6 = 160mm x 160mm
6x10 = 160mm x 260mm
7x7 = 180mm x 180mm
7x12 = 180mm x 300mm
8x8 = 200mm x 200mm
8x12 = 200mm x 300mm
9x12 = 230mm x 300mm
9.5x14 = 240mm x 360mm
We also have an article on our blog regarding our hoop sizes which you may find useful:
https://swpea.com/blogs/machine-embroidery-blogs/understanding-hoop-sizes-machine-embroidery

Making quilts is such an individual thing, there are so many variables. It is therefore impossible for us to give accurate measurements.

The easiest way for you to calculate the fabric needed is to first decide how big the quilt should be. This in itself varies between quilt makers as everyone want the quilts to hang at different lengths over their beds.

After you have worked out how big the finished quilt is to be, you need to work out how many of the blocks you will need. The finished block ends up measuring about 1/2 " smaller ( width and length) of the hoop that you use to make the blocks.

We give the fabric requirements for the blocks in the instructions, so after you work out how many finished blocks you need for the quilt you just have to multiply the number by the amount of fabric stated in the instructions.

We also have a blog article with more information here (including an example calculation):
https://swpea.com/blogs/machine-embroidery-blogs/how-much-fabric-do-i-need

Making quilts is such an individual thing, there are so many variables. It is therefore impossible for us to give accurate measurements.

We don't give finished sizes of our quilts as it depends on how many blocks you use and the finished size of the quilt you need.

You can make the quilts as large as you like. The finished block sizes are approx 1/2 inch smaller than the hoop used. So you just need to divide the finished quilt size you need by the size of the finished block.